We believe in having as much knowledge and training as possible.

Norma McCormick, the founder and owner of Norma’s Fine Oriental Rug Cleaning,
and Guaranteed Clean Carpet Systems holds all these technical designations:

Certified Rug Technician & Master Textile Technician with the IICRC,
IICRC Certified Firm (Institute of Inspection Cleaning and Restoration),
Active member ASCR Association of Specialists in Cleaning and Restoration
Member of the Fabric Care Institute, www.carpet9.org
Carpet & Fabricare Institute
RIA – Restoration Industry Association formerly Associations of Specialists in Cleaning
Members in good Standing BBB, Chandler and Tempe Chamber’s of Commerce

(FYI) For Your Information
A Master Textile Technician - Requires a minimum of three years after original
certification date plus attainment of specific certifications as listed below.
*Certification in (CCT of CMT),UFT, OCT, (RRT of BRT) and CRT

CCT – Carpet Cleaning Technician course teaches fundamentals of cleaning. Topics include fiber types and characteristics and the chemistry of cleaning. This course will also introduce the technician the 5 methods commonly used in carpet cleaning.

UFT – The Upholstery & Fabric Cleaning technician course covers upholstery fiber categories, fiber identification and testing, manufacturing of the fiber & fabric, chemistry of cleaning, upholstery cleaning methods, protections, spotting and potential problems. A student will have specific knowledge about fabric and fiber content, as well as furniture construction. This enables students to identify limitations and potential cleaning related problems, on a given piece of upholstery.

OCT – The Odor Control Technician course covers olfaction and odor, odor sources, detection process, theory of odor control, equipment, chemical options and applications. The student will learn how to address odors caused from biological sources such as decomposition, urine contamination, and mold, combustion sources such as fire and smoke damage, and chemical sources such as fuel oil spills or volatile organic chemicals.

CRT – The Color Repair technician course addresses the history of color, color theory, natural and synthetic dyes, dye methods, types of dyes, types of fibers, carpet syles and dye procedures. Other topics covered include color related cleaning issues such as fading, color loss due to contamination or bleaching, and the use of cleaning agents that may affect or remove color from the carpet.

RRT – The Carpet Repair and Reinstallation technician course teaches techniques and safety issues related to carpet repair and re-installation, carpet construction, inspection process prior to cleaning, tools of the trade, floor preparation, adhesives, carpet cushion installation, tackless strip and moldings, seaming, and proper stretching. This class also teaches various repairs that the carpet cleaner/restores may come up against while dealing with an installed textile. This knowledge will enable the technician to recognize and avoid installation problems that may arise while performing carpet cleaning as well as how to correct many issues encountered.

WRT - The Water Damage Restoration technician course is designed to tech restoration personnel that perform remediation work to give them a better concept of water damage, it’s effect and techniques for drying of structures. This course will give residential and commercial maintenance personnel the background to understand the procedures necessary to deal with water losses, sewer backflows, and contamination such as mold.

RCT – The Rug Cleaning technician course covers area rug identification and appropriate cleaning techniques and methods to professional cleaning, restoration and inspection service providers as well as others in related industries. Emphasis will be placed on teaching cleaning theory, practical application, hands-on techniques, and understanding cleaning limitations.

SRT – The Fire & Smoke Restoration technician course concentrates on technical procedure for successfully completing the restoration of a fire and smoke damaged environment. Students will learn how to combine technical procedures with a practical approach to managing the job site and how that relates to pricing the job.